Privacy Policy

Sussex Security & Electrical respects your privacy and only collects the information needed to respond to enquiries and provide our services.

What information we collect

When you contact us through our website, by email or by phone, we may collect the details you choose to provide, such as:

• Your name
• Your phone number
• Your email address
• Your property address or general location
• Details about the CCTV, alarm, smart security or maintenance service you are asking about
• Any photos, documents or extra information you choose to send us

How we use your information

We use your information to:

• Respond to your enquiry
• Provide quotes or advice
• Arrange visits or follow-up calls
• Understand the work you are asking us about
• Keep a record of communication relating to your enquiry or project

We do not sell your personal information.

How your information is stored

Enquiries are sent to our email inbox and may be kept there so we can respond to you and refer back to previous communication if needed. Who we share your information with We do not share your information with third parties for marketing. We may share limited information only where necessary to provide a service, manage an enquiry, comply with the law or protect our business. How long we keep your information We keep enquiry emails and related communication for as long as reasonably needed to respond to your enquiry, manage work requested by you, keep business records and meet any legal or accounting requirements. Your rights You can ask us to:

• Confirm what personal information we hold about you
• Correct inaccurate information
• Delete information where we no longer need to keep it
• Stop using your information in certain circumstances 

To make a request, please contact us using the details below. Contact us If you have any questions about this privacy policy or how your information is handled, please contact: Sussex Security & Electrical

Updates to this policy

We may update this privacy policy from time to time. The latest version will be published on this page.